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Terms of Use and Conditions of the store Karati (

  4. LAW
  6. TRANSACTION SECURITY (special page) SHIPMENTS AND PAYMENTS (special page)
  7. PERSONAL DATA (special page)


Welcome to the online store Karati (

Our working days and hours are: Monday to Saturday store hours, except public holidays.

By using Karati, you unreservedly agree to all of the following terms, which you should read carefully. Your navigation in Karati as well as the realization of any transaction or communication with our company, means the unconditional acceptance of these terms of use by you. In case of disagreement or reservation about part or all of these terms, you can send your relevant e-mail to

Our company reserves the right to modify, renew or upgrade at any time and without prior notice to the visitor / member / customer of Karati (in whole or in part): a) part or all of these terms of use, b) part or all of the content of Karati and c) part or all of the appearance, interface, structure or configuration of Karati and its technical specifications. The company also reserves the right at any time, unjustifiably and without prior notice to the visitor / member / customer of Karati to cancel, suspend or terminate the operation of Karati. The visitor / member / customer of Karati unreservedly acknowledges and accepts all of the above by only navigating or using the services of Karati.

1 .1 Item Description The online store Karati promotes and sells jewellery. The company reserves the right to freely choose the products it promotes and sells, as well as to modify, renew and / or withdraw them at any time and without prior notice. The same applies to its pricing policy, any offers and discounts which it can freely choose and carry out as well as modify, renew and / or withdraw at any time and without prior notice and / or compliance with a deadline unless explicitly stated

1.2 Usage / Content / Prices 

1.2.1 Use / Operation. 

Both parties (company and consumer) are committed to the correct and based on good faith and business ethics use and operation of the website. You may be asked to download cookies for the correct and complete appearance and operation of the website. The Company takes all necessary measures for the continuous and uninterrupted operation of Karati, but reserves the exclusive right, and the consumer accepts it, to permanently or temporarily suspend the operation of Karati with or without notice to its visitors / members / customers. Under no circumstances will the visitor / member / customer use Karati to send, publish, email or otherwise transmit any content that is illegal, threatening, offensive, defamatory, defamatory, vulgar, obscene, or violates any privacy policy. expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with the law or contractual or managerial relationships ( infringed on any patent, trademark, trade secret, copyright or other proprietary rights, contains software viruses or any other codes, files or programs damage, destruction or equipment of the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and Community legislation and its provisions, may harass third parties in any way. Our users, visitors / customers are responsible for the correctness, accuracy and legality of the information they provide to the company and which knows them only upon their statement. It is expressly stated that the collection, interception or storage of personal data about the Content used by other users is prohibited.

1.2.2 Content

The company takes every possible measure and diligence for the correct publication & display of information regarding the products it promotes through Karati. However, the company is not responsible for any errors in the operation of the online department store in the listed and displayed information (such as the indicative price, availability, photo, type, etc.) which may be indicatively due to technological failures-typographical errors. and / or “human” errors and / or incorrect information from suppliers, even through its negligence. If you find an error before and / or after the completion of your order, we invite you to contact us by phone or e-mail at In any case, if you find an error, we ask you not to send the order before notifying our company and clarifying the specific issue. Any reference or link to another website (web site), is provided for your convenience and we are not responsible for the content, products, services provided (advertising or sale), their security policy and how they are managed their visitors to these sites.

1.2.3 Sale Prices

Our company freely formulates its pricing and trade policy, based on its strategy and always within the framework of current legislation, especially the provisions on protection of competition (fair and unfair). Our company may, at its free will, from time to time make product offers or other promotional activities. Also, the company reserves the right and the visitor / member / customer of Karati accepts it, to modify the listed prices and to change and / or withdraw the offers at any time with or without prior notice of the visitors / members / customers of Karati.

1.2.4 Discount Coupons / Gift Vouchers 

Karati, in the context of its respective commercial policy and customer service, reserves the right to issue and distribute, in any way and at any time it deems appropriate, discount coupons to its customers. Each coupon or Gift Voucher lists the discount (cash or percentage) and a unique code. Holders of discount coupons or Gift Vouchers, benefit from the corresponding discount by entering their coupon code in the special field, during the stage of completion of their order (Checkout), on the payment page (Payment). In this case the sum of the discount (cash or percentage) will be included in their current order. In case the discount from the use of the coupon exceeds the initial value of the order, Karati does NOT retain any differences or negative balances in its system and is not obliged to return a balance (cash or percentage). Encashment of coupons in cash or otherwise is not possible.

1.3 Property & Copyright 

The entire content of Karati (except for those elements that belong to third parties, eg copyrights of third parties, artists, creators, organizations, etc.), ie indicative and not restrictive texts, photos, drawings, commercial and financial data, programs, files of all kinds, trademarks / logos, Karati layout, etc., are the material or intellectual property of the company and are protected by the relevant provisions of Greek and European Law and applicable international conventions, on property. Any partial or total copying, reproduction, use by anyone without prior written approval of the owner company is prohibited. No part of this site may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the company, without the prior written consent of the company. Otherwise, the above actions may constitute an infringement of the intellectual / industrial property rights of the company, which reserves the right to claim any positive and negative damage caused to it in accordance with the provisions of applicable law. Especially due to the nature of the products and objects in circulation, the visitor / customer of Karati accepts that the idea, design, form, proportions and methods or construction techniques are the intellectual property of their creators and reproduction, copying, kind of action that diminishes, steals or harms their interests.


The online store Karati constantly provides you with a special collection of items at the best possible prices. The ordering process for either registered members or visitors is simple and consists of the following 2 steps: i) Place an Order ii) Order Departure

Registered members by logging in to their account can receive more detailed information beyond the above steps regarding their order. Although we take all possible measures to correctly indicate the availability time of our items, as shown in Karati, there is a case where a product is not available within the delivery time or even more rarely is not finally available, for reasons that do not fall within the scope of our sphere of influence. In this case you will receive an email from us at the address you have told us informing you.

2.1 Placing an order

At Karati you can order either as a member or as a regular guest. Navigate freely in our online store, select the items of your choice, and place them in your shopping cart, enter your shopping cart and, following the “steps” indicated to you, proceed to your order. In order to provide you with the best and most complete service and to facilitate your future purchases, we suggest that you register as a user-member of Karati by filling in the -minimum possible- information required by you in the respective registration form. Each order shipment means that you have accepted the applicable terms of use, which govern our transactions in their entirety. Please check the correctness and legality of the information you provide to us to avoid problems in our cooperation. The company -in no case- is able to check the validity of the data that you voluntarily and exclusively upon your statement, you inform us. After sending your order, you will receive an automated message, to the e-mail address you have stated to us, with all the details of the order that our company received from you. This message also informs you about the second stage that follows when sending your order. All orders are received by us, subject to inspection and confirmation of product availability (check-in takes place the next business day immediately after your order).

2.2 Order departure

On the day of delivery of the items of the order to the cooperating courier company you will receive an automated message that will inform you about: a) the day and time of departure b) the transfer code (Voucher) c) the unique tracking number of the order and d) the corresponding link where by entering the code you can see the course of delivery.

2.3 Withdrawal / Return of Order Products

2.3.1 Withdrawal

The customer has the right to unjustified withdrawal within 14 calendar days from the receipt of the order and according to law 2251/1994,  only if the package has not been unsealed. In this case, send an e-mail that will inform us about it. The product or products must be returned in their original condition and packaging. The cost of returning the product is borne entirely and exclusively by the customer. In case the package is unsealed , we are very sorry but we will not accept the return and the package will be sent back to you.

2.3.2 Return of Order Products 

Karati takes all possible measures so that the products are packed properly and carefully, so that they reach you without damage. In case within 14 calendar days from the receipt of your order by the carrier, you want to change the product or find damage to a product or part of it then send an email to where you inform us and at the same time state us which of the following suggested actions do you prefer: A. return and replacement (possible only if the product is available). B. return and exchange with a different product. The product must be returned in its original packaging and with all the supporting documents that initially accompanied it. Return shipping costs from the customer to Karati are borne exclusively by the customer. Karati will replace or change (actions A. or B.) ONLY after receiving the product. In case of receipt of a different product from that of your order then only the above action A. (return and replacement) is valid. Compliance with the above deadlines of 14 days is certified from the date of receipt of the relevant e-mail from Karati.


The visitor / member / customer of Karati fully and unquestionably accepts the exclusive right of the company to terminate its use, the passwords to the services of Karati and to terminate the provision of the content and information of Karati whenever it deems it (the company ) that he (visitor / member / client) violates these terms or that are performed or there are indications and / or complaints that illegal acts or omissions are performed by him. It may also suspend, terminate, modify the operation of Karati in whole or in part, permanently or temporarily at any time with or without prior notice to the visitor / member / customer of Karati. The company is not responsible, in case for any reason, including the case of negligence, the operation of Karati is interrupted or it becomes difficult and / or impossible to access it and / if, despite the observed security measures, “viruses” or other malicious software and transmitted to the terminals of visitors / members / customers, or if unauthorized third parties or hackers interfere in any way with the content and operation of the site making it difficult to use or causing problems in its proper operation or stealing information about personal data of Karati customers and registered users. Also, our company is not responsible in any case for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, data , lost profits, monetary satisfaction, etc.) from visitors / members / customers of Karati or third parties due to a reason related to the operation or not and / or use of Karati and / or inability to provide services and / or information available from the company through Karati and / or any unauthorized interference by third parties with products and / or services and / or information available through it and / or security vulnerabilities.

All liability limitations set forth in these terms of use are acknowledged and accepted by the Karati visitor / member / customer as a whole as valid and in accordance with good faith and business ethics.

3.1 Changes to the Terms & Conditions Policy

The company reserves the right to change at any time and to any extent it deems the present terms without prior notice. The visitor / member / customer must be informed of the applicable terms and conditions each time they use Karati.


The operation of Karati and the owner company is governed by Greek Legislation. In any dispute that may arise the company will make every effort on its part for its amicable settlement based on the sincerity, the expectations of the parties and the provisions of this. If the amicable settlement is not possible, the Greek Courts of the city of Heraklion, Crete are competent and the Greek Law is applicable.


Please consult the special section Shipping and Payments


Please consult the special section Transaction Security.

7. METHODS OF SHIPPING Please consult the special section Shipping & Payments

8. PERSONAL DATA Please refer to the special section Personal Data.

9. PROPERTY The owner of ( “Karati”) is Zara Voulala and the store is located:

Address: Kantanoleontos 10 71202 HERACLION, Crete

Phone: 2810 2810330554


Opening hours: Mon – Sat / store hours